In the last couple of weeks I’ve had a few separate conversations that, looking back, were all the same conversation. One was about community issues vs. customer asks. One was about whether we invest in new features or pay down engineering foundations. One was the usual short-term vs. long-term tension. Different details - but the same underlying problem every time: two things that both clearly matter, not enough capacity to fully do both, and a group trying to decide which one wins.

I’ve been thinking about this for a while now, and a recent Root Cause podcast conversation pushed me to finally write it down. In the podcast they talking about something that I suspect a lot of engineers feel but rarely say out loud: you might only need deep system knowledge 1% of the time, but that 1% is often the moment that matters most. And AI is quietly eroding exactly that.

I was reading The Software Development Lifecycle Is Dead and had some loud thoughts I want to share.

In my previous post, I wrote about how I approached onboarding after moving from Identity and Access to Synthetic Monitoring and Session Replay. One of the most useful things I did during that onboarding was build a small playground and use it to walk the DEM lifecycle end to end.

At Grafana Labs, we don’t just support internal mobility, we actively encourage it. So here’s some long-overdue news: after five years supporting the Identity and Access team, I’ve moved to lead the Synthetic Monitoring and Session Replay squads.